Rimdin is a company integrated the R&D, manufacturering and sales of solar energy storage system. With years of experience and a team of professional technicians, Rimdin has complete manufacturer system and supply chain system. Rimdin products are certified by CE, UN38.3, MSDS, TUV etc.
Q: Do you sell parts?
A: If you ordered an item from us and need a replacement part outside of warranty coverage, we are happy to help you place a replacement parts order!
Q: Do you only sell genuine products?
A: Yes! We are proud to only sell only the best quality authentic products. Counterfeits are not allowed on our website.
Q: What is the warranty coverage for the items I’m interested in?
A: Most of our products have warranties on manufacturing defects. Some products also offer a complete warranty from 1-5 years from the date of purchase. These warranties vary from
item to item! Which may be mentioned on the product listing, for any further queries, contact us regarding this and we will be happy to help.
Q: How do I know if your product listings are accurate?
A: We have a lot of item data constantly being updated! Sometimes this may lead to issues like inaccurate product information, incorrect pricing or outdated product availability. We apologize for those issues.
Q: I checked out the shipping ETA on the product page, but I need this item sooner! Can you ship it any faster?
A: If you need your product faster than what is estimated, we may be able to offer overnight or two-day delivery at an additional charge. You can raise such a request and our team can update the shipping options on the phone and can choose the suitable option by paying the corresponding charges.
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